This Privacy Policy explains how Islamabad Language Connect handles personal data in connection with its website, course inquiries, enrolment process, and small-group language courses in Islamabad.
This introduction outlines the general scope of data handling, user rights, and where to direct policy-related questions.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer required, or restriction of certain processing. You may also object to processing in limited circumstances. Where a request cannot be fully granted, we will explain the reason in general terms.
To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We may need to confirm your identity and clarify the scope of the request before responding. If another person submits a request on your behalf, we may require proof of authority.
We retain personal data for the period needed to manage inquiries, enrolment, course delivery, progress review, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymise it where practical, subject to any retention duty imposed by law or a legitimate business need.
When we update this policy, we will post the revised version on our website and adjust the effective date where appropriate. If a change materially affects how we handle personal data, we will take reasonable steps to draw attention to it before it applies.
We may collect identification and contact details, course inquiry information, level screening responses, timetable preferences, enrolment details, attendance records, payment-related records, and communications sent to us. We may also process limited technical data such as device, browser, and log information when you use our website.
We receive data when you submit a contact form, book by phone, email, or in person, complete level screening, confirm course terms, enrol in a course, or communicate with us during scheduled lessons and progress reviews. Some data is generated by our systems, including booking logs, website usage records, and basic security logs.
Our website may use essential cookies to support page functions and security, and functional cookies to remember limited preferences. We may also use basic analytics cookies to understand site performance and improve navigation. Cookie use is kept proportionate to the operation of the site and the services offered.
You may manage cookies through your browser settings and, where available, through any on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or other basic website functions. We do not rely on cookies to collect more information than is needed for ordinary site operation.
We use personal data to respond to inquiries, assess starting level, match learners to a suitable group and timetable, confirm course terms, manage enrolment, arrange scheduled lessons, support guided practice, prepare progress summaries, process payments, maintain records, improve website reliability, and meet legal or accounting obligations.
We may share personal data with service providers that support website hosting, communications, booking administration, recordkeeping, or payment processing. We may also share limited information with instructors or administrative staff involved in course delivery, level screening, timetable matching, and progress review. These recipients are expected to use the data only for the assigned purpose.
We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority. We may also share information to protect our rights, investigate misuse, or respond to a dispute involving our services.
